rlpzbeermoney
New member
- Joined
- Aug 6, 2018
- Messages
- 6
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Calling the attention of the owners of Samsung Galaxy S7 here in this forum!
About 9 months ago, I noticed that my case on my phone started lifting. (I bought it a month after the release of the GS7) I removed the case and I saw the back plate coming off the phone. It was just a small cap but I could start to see the internals if I point a flashlight on it. I kept pushing at the back hoping it was just the adhesive that wore off but I couldn't. I started suspecting that it was a swollen battery. A few days later, the battery started failing. It would just randomly start turning off sometimes and it recharged very quick.
I called my carrier which I purchased an insurance from and told me to call the insurance company. They denied my phone being fixed because they only cover man made accidents and not device failing. I was scammed. I went to the nearest Samsung near me but they told me it would take this amount to have it fixed and this amount of time to have it shipped to Samsung Vietnam for repairs. It was blasphemy. I'm living in the Philippines so I just took it to a 3rd party repair center. I had no other choice back then. They ordered a class A spare battery online and they replaced it for about 1/5th of the cost of Samsung repairing it. To my surprise, the battery had already swollen! The guy carefully removed it and when he placed it on his table, the battery popped a hole and started secreting gas. It was a close call. 9 months in, the battery is now starting to show signs. I'm only getting 4 hours with the screen on and charging only takes less than 1 hour now. I'm getting a new phone. Not risking it exploding in my hands or something.
I just wanted to share. This question is just for curiosity. If it was just an isolated incident or did other owners experience the same.
About 9 months ago, I noticed that my case on my phone started lifting. (I bought it a month after the release of the GS7) I removed the case and I saw the back plate coming off the phone. It was just a small cap but I could start to see the internals if I point a flashlight on it. I kept pushing at the back hoping it was just the adhesive that wore off but I couldn't. I started suspecting that it was a swollen battery. A few days later, the battery started failing. It would just randomly start turning off sometimes and it recharged very quick.
I called my carrier which I purchased an insurance from and told me to call the insurance company. They denied my phone being fixed because they only cover man made accidents and not device failing. I was scammed. I went to the nearest Samsung near me but they told me it would take this amount to have it fixed and this amount of time to have it shipped to Samsung Vietnam for repairs. It was blasphemy. I'm living in the Philippines so I just took it to a 3rd party repair center. I had no other choice back then. They ordered a class A spare battery online and they replaced it for about 1/5th of the cost of Samsung repairing it. To my surprise, the battery had already swollen! The guy carefully removed it and when he placed it on his table, the battery popped a hole and started secreting gas. It was a close call. 9 months in, the battery is now starting to show signs. I'm only getting 4 hours with the screen on and charging only takes less than 1 hour now. I'm getting a new phone. Not risking it exploding in my hands or something.
I just wanted to share. This question is just for curiosity. If it was just an isolated incident or did other owners experience the same.