Repeated calls shown in recent calls list in iPhone?

[Rodney Olson]

I just looked at the recent calls list because I missed a call from my mom and I saw that all of the calls listed were repeated so that each call appears twice in the list with the same time. I have AT&T. Does anyone have any idea what could be causing this and how I can solve it?

 

[HelenR]

There are a few potential reasons why your recent calls list is displaying duplicate entries for each call. Here are a few troubleshooting steps that you can try:

1. Restart your phone: Sometimes simply restarting your phone can fix software glitches that are causing issues like duplicate call logs.
2. Clear your phone's cache: Clearing your phone's cache may also help fix the issue. To do this, go to your phone's Settings app, then choose "Apps & notifications" > "See all apps" > "Phone" > "Storage & cache" > "Clear cache".
3. Check for software updates: Make sure that your phone's software is up to date. Sometimes software updates contain bug fixes that can resolve issues like this.
4. Contact AT&T: If none of the above steps resolve the issue, contact AT&T customer support. They may be able to identify the root cause of the issue and provide a solution.

I hope this helps!