- Oct 23, 2018
My boyfriend recently purchased the new iPhone X, and making calls is a crucial part of his job. However, the calls are constantly dropping 5-20 minutes into each phone call, even though we live literally next to a cell tower and have never had this issue before. Verizon claimed it was the iPhone's fault, while Apple blamed the carrier. It kept going back and forth, back and forth, and no one in customer support at either company was able to fix this. Has anyone else had a similar issue? He even got a replacement iPhone Xs from Apple and it had the same issue. None of his previous iPhones have dropped like this!